The nanny agency for your family

FAQ

How do I start a search?

Is there a fee to join the agency?

How long does it take to find a babysitter or a nanny?

Which age groups do your babysitters and nannies work with?

Which areas do you service?

Who are your babysitters and nannies?

Are all of your nannies and babysitters college-educated?

Do all of your babysitters and nannies have childcare experience?

Where do you find your babysitters and nannies?

Why should I find a babysitter through SmartSitting?

Do you check references?

Are your babysitters and nannies background checked?

Are your babysitter and nannies trained or CPR Certified?

Do your babysitters drive?

Can your babysitters help with cleaning, pet care, tutoring, or personal assistant work?

What are your hours?

Have any additional questions?

How do I start a search?

Fill out our Family Application and one of our directors will contact you at a time that works best for you, to learn about your family and answer any questions you may have. From there, we’ll help you find the best babysitter or nanny for your family.

Is there a fee to join the agency?

There are no fees to join our network to begin a permanent nanny or babysitter search. Learn more about our fees.

How long does it take to find a babysitter or a nanny?

We suggest at least 24 hours notice for short-term requests and 2-4 weeks’ notice for long-term requests, but with an extraordinary pre-screened network of babysitters who are speedy communicators, we are often able to accommodate even the most last minute requests for temporary and permanent needs.

Which age groups do your babysitters and nannies work with?

Our network consists of newborn nannies, infant babysitters, toddler babysitters, pre-school babysitters, and babysitters for elementary and middle school-aged children.

Which areas do you service?

We currently service Manhattan, parts of Brooklyn, and parts of Queens. View our Babysitter Map to learn more. Occasionally we are able to work with families outside of these areas. Please contact us to inquire about searches outside of NYC.

Who are your babysitters and nannies?

Our babysitters and nannies are passionate individuals who truly love working with children and who have a good understanding of children. They range from professional nannies to recent college graduates, from graduate students to actors, dancers, writers, artists and freelancers. Our babysitters and nannies demonstrate strong written and verbal communication skills, have years of professional childcare, or childcare-related experience, are trustworthy and reliable, and possess extremely positive attitudes. They also have strong professional, childcare-related references. Learn more about how we screen candidates by reviewing our Screening Process.

Are all of your nannies and babysitters college-educated?

Except for a select few full-time nannies with 5-10+ years of professional childcare experience, all of our nannies and babysitters are currently attending, or have attended, college. They are comfortable helping school-aged children with homework, projects, and other assignments. Some babysitters are also available for tutoring in specific subjects and for standardized tests.

Do all of your babysitters and nannies have childcare experience?

The majority of our nannies and babysitters have years of extensive, professional childcare experience. We accept a small number of babysitters with childcare-related experience such as tutoring, teaching, or working as a camp counselor. Learn more about how we screen candidates by reviewing our Screening Process.

Where do you find your babysitters and nannies?

We find babysitters and nannies through word-of-mouth referrals from other caregivers in our network, families, schools, and through online advertising. We interview babysitters and nannies year-round for all types of positions.

Why should I find a babysitter through SmartSitting?

It takes time and dedication to find a great babysitter. Many babysitting jobs advertised online get an overwhelming amount of responses, and going through all of those resumes, conducting interviews, and calling references can take weeks, if not months.

SmartSitting has been sifting through resumes, contacting references, and maintaining personal relationships with babysitters and nannies since June 2009. We make it easy and stress free to find a babysitter or nanny by personally referring only top-notch candidates that fit your family’s specific needs. We taking into account schedules, experience levels, personalities and childcare philosophies when making a recommendation.

Do you check references?

We keep transcripts of at least two childcare references on file for families to review. We ask an extensive list of questions over the phone to each reference, and only accept candidates with stellar feedback. We recommend that families also reach out to these references before making final hiring decisions. Learn more about how we screen candidates by reviewing our Screening Process.

Are your babysitters and nannies background checked?

Yes. All candidates undergo a National Criminal Background Check. These checks are kept on file for families to view upon request. Learn more about how we screen candidates by reviewing our Screening Process.

Are babysitters and nannies trained or CPR Certified?

We hold monthly CPR/First Aid trainings and social / educational meet-ups to discuss child development and provide ideas and support for the nannies and babysitters in our network. We require CPR certification for all infant babysitters. Learn more about how we screen candidates by reviewing our Screening Process.

Do your babysitters drive?

Many of our babysitters and nannies have driver’s licenses. A select number own a vehicle. If driving is a requirement for a position with your family, please let us know.

Can your babysitters help with cleaning, pet care, tutoring, or personal assistant work?

Our babysitters and nannies are very flexible and happy to help out however possible. Learn more about the additional child care services we offer.

What are your hours?

We are available from 9am-5pm on weekdays, and from 5pm-8pm on Sundays to cover last minute Monday morning needs. In many cases, we respond to emails from registered families after our regularly scheduled hours to assist with last minute requests and emergencies.

Have any additional questions?

We will be happy to answer them right away. Contact us via email at team@smartsitting.com or by phone at 646-396-0230 x 1. We look forward to speaking with you!